Delivery & Returns

UK orders are charged:

- Royal Mail Standard Delivery 48: £3.95
- Royal Mail Next Day UK Delivery 24 (Cut off time 11am): £5.99

Next day orders placed on Friday - will leave on a Monday.

We offer free UK delivery when you spend £36 or over on your order.

If you are not totally satisfied with your purchase from our website, please return the item(s) back to us within 35 days of receipt.

For Worldwide orders the delivery fee is calculated at checkout based on location. Turtledove London do not accept responsibility for additional duties and taxes incurred when shipping outside of the UK. 

For Returns & Exchanges please print and fill in the form below and send with the items. Click for Returns & Exchanges Form

If you do not have a printer available please hand write on a piece of paper with relevant information.

Please note, unfortunately at this time we do not offer free returns.

If you have any queries regarding delivery, returns & exchanges please email customerservice@turtledovelondon.com

For full delivery, returns & exchanges info please see here